About
We connect people to opportunities. We deliver results.
CallNet specializes in Commercial BPO, Contact Center and smart sales solutions, bringing major brands closer to high-performance commercial partners.
Who we are
Technology, experience and major partnerships to turn opportunities into results.
CallNet was born with a clear purpose: to connect people, companies and business opportunities through technology, innovation and commercial excellence.
We specialize in Commercial BPO, Contact Center and smart sales solutions, bringing major brands closer to high-performance commercial partners.
Our first major partnership is with América Móvil, the group that controls Claro and Claro Empresas in Brazil, bringing to market one of the most in-demand services: Claro Fibra for residential and business customers.
At a glance
- Specialties
- Commercial BPO, Contact Center and smart sales solutions
- Strategic partner
- América Móvil, the group that controls Claro and Claro Empresas in Brazil
- Main product
- Claro Fibra for residential and business customers
- Area of operation
- State of Minas Gerais
- Experience
- More than 14 years in telecom and consultative sales
Credentials
Major carriers
Executive experience at the main carriers in Brazil: Vivo, Claro and TIM.
Strategic partnership
Official partnership with América Móvil and Claro Empresas, one of the largest telecommunications companies in the world.
Proven results
Operations built from scratch to more than 1,600 subscribers in just 12 months.
CallNet in numbers
+14 years
of experience in telecom and consultative sales
+1,600
subscribers in 12 months, with the operation built from scratch
49 cities
wired in Minas Gerais, with service potential
+10 M
people as potential customers
+600 K
companies as potential customers
Market potential based on the coverage area of the partner carrier in Minas Gerais.
Lines of business
More than one front of operation, one single platform.
CallNet combines commercial operations, customer service, technology and people development in five fronts that reinforce each other.
Operations
Commercial BPO
Structured commercial operations for major brands, with smart processes, performance management and a focus on results.
Service
Contact Center
Customer service and relationships with excellence, connecting brands and customers at every step of the journey.
Technology
Smart sales solutions
Technology and commercial intelligence, such as a platform of segmented leads for B2B prospecting, that speed up conversion.
Partnerships
Commercial partner channel
A network of partners that sells Claro Fibra to people and businesses in Minas Gerais, with full support from CallNet.
People
Hunter League
A program of performance, challenge and recognition for high-performance sales teams, with continuous training.
Strategic partnership
Claro Fibra across the state of Minas Gerais.
Our first major partnership brings high-speed fixed connectivity to people and businesses, backed by América Móvil, the group that controls Claro and Claro Empresas.
49 cities wired by Claro, with the potential to serve more than 10 million people and 600 thousand companies.
Individuals (B2C)
- Residential plans
- 100% fiber-optic internet
- High speed and stability
- Leading, trusted brand
Businesses (B2B)
- Business plans
- Dedicated internet
- Tailored solutions
- Specialized support
How we operate
Remote work
Sell from anywhere, with a smartphone with internet or a laptop.
On-site presence in Uberlândia
Field actions, direct contact and local relationships to speed up sales.
Hunter League
Developing and recognizing high-performance teams.
Hunter League is the CallNet program that brings together performance, challenge and recognition for sales professionals, with full support at every stage of growth.
- Continuous sales training
- Operational support
- Prospecting techniques
- Incentive campaigns
- Follow-up and results
Where we are going
Vision, mission and values that guide our growth.
Vision
To be the leading platform for developing commercial partners in Brazil.
Mission
To create real growth opportunities by connecting large companies to commercial partners through technology, smart processes and a simple, scalable and profitable business model.
Values
- Ethics
- Transparency
- Innovation
- Results
- Commitment
- People development
How we get there
- 1
Expand partnerships with major brands, building on the foundation created with América Móvil.
- 2
Scale a simple, profitable business model backed by technology and smart processes.
- 3
Develop partners and people as the main asset of the operation.
Investors and partners
A simple, scalable and profitable model, backed by official partnerships.
For those who want to get to know CallNet in depth, these are the pillars of the business.
Talk to our team to get to know CallNet in detail.
- Phone
- 0800-0000
- Hours
- 08:00 to 22:00
- Address
- Avenida Afonso Pena, 547 - Centro - Sala 01 & 10
- @callnetbrasil
Official partnership
Official partnership with América Móvil and Claro Empresas, one of the largest telecommunications companies in the world.
Validated operation
Operation built from scratch to more than 1,600 subscribers in just 12 months.
Expanding market
Connectivity is a necessity: constant demand and opportunities every day, with more than 10 million people and 600 thousand companies as potential customers in Minas Gerais.
Complementary lines of business
Commercial BPO, Contact Center, sales solutions, partner channel and Hunter League form a diversified platform.